Guidelines for Responsible Gambling for Users in the Philippines on 1Win

Recognizing Gambling Addiction

Gamblers often fall into the trap of addiction when they start viewing their gaming as a casual pastime, neglect financial limits, and overlook time constraints, leading to dangerous gambling habits.

Gambling addiction is a significant issue that can manifest in various ways, often intertwining social and psychological factors. It can present as an uncontrollable compulsion to play, making it difficult to stop, along with symptoms like depression, mood swings, and heightened irritability.

These mental health challenges can lead to severe consequences, including the breakdown of social relationships, which often require intervention and support from professional counselors to address.

1Win Responsible Gambling Policy

To identify users who may be struggling with gambling issues, the platform regularly analyzes user activity across their accounts. This involves using advanced algorithms that factor in various data points, such as betting amounts, time spent on the site, and the rapidly changing dynamics of sports events. 1Win A key component of the 1Win Responsible Gambling approach is the prohibition of account creation for individuals under 18 years old . To verify the identity of prospective users, they must complete the KYC process and supply documentation confirming their age, country of residence, and banking information.

While specific details about the self-exclusion program are not available, users do have the option to pause their accounts (with the ability to reopen) or to permanently deactivate them. To take advantage of this, individuals must reach out to customer support, explain their situation, and request a self-exclusion.

In the 'Responsible Gambling' section, users will find 10 questions aimed at assessing the risk of developing a gambling addiction. Responding with 'Yes' or 'No' is all it takes:

1Win Test on Gambling Addiction

Are you heavily engaged in gambling or betting activities?

• Have you observed an upward trend in the size of your wagers?
• Do you feel frustrated, angry, or restless when you are unable to play or place a bet?
• Have you resorted to borrowing money in order to gamble?
• Is your reputation suffering due to your visits to the gambling site?
• Do you often exceed the game limit?
• Do you view casino gaming as an escape from your problems?
• Do you discuss your betting behaviors or feelings regarding gambling with family and friends?
• Have you struggled to manage the amount of time you spend gambling?
• How often do you win back?
• If you answer 5 or more questions with 'Yes', it significantly indicates a high risk for gambling addiction.

The platform provides practical advice that can assist users in monitoring their gambling behavior.

1Win Responsible Gambling Tips

Approach gambling and betting solely as a form of entertainment.

• Avoid trying to turn casino games or sports betting into a means of making money.
• Always set rigid limits on the amount of money you can wager and on the time you spend playing, ensuring you never breach these limits.
• Refrain from using funds that you cannot afford to part with without issues.
• Stay away from alcohol or drugs prior to engaging in gambling or betting activities.
• Those who suspect they may have a gambling addiction are encouraged to reach out for assistance, whether through customer support to suspend their casino account or by seeking professional guidance.

Feel free to contact our support team for help. They are available 24/7 and can communicate with players through multiple channels. Gambling Therapy , GamCare and Gamblers Anonymous .